Chicago Prime Steakhouse

We had a good tyyyme? This was by far the most 5 star restaurant. The floor was clean and the ambiance gave luxury. I loved everything about this experience. Oh the bill was a A1 credit car note ???? my daughter had the lobster tail with wild rice and broccoli. I had lamb chops with mash potatoes and we shared the broccoli.

Friendly, beef I ordered was porterhouse. I've ordered medium and I know how difficult it is to cook a thick and T-bone to perfectly prepare medium, but overall chef did a fantastic job cooking it. And also my waitress was so friendly.

Fantastic steak. We both got the filet mignon (medium) and it was excellent. It came with sauce on the side but honestly that was unnecessary. The steak on its own was flavorful and juicy. Potatoes were solid; broccoli was, well, broccoli. Bread beforehand was decent. We got the chocolate cake to go and would not recommend it. The waitress didn’t show us a dessert menu (and we couldn’t find one online), so we didn’t realize it had some kind of berry sauce on top. Additionally, the cake was three layers: chocolate frosting, chocolate mousse, and chocolate cake. That last layer (cake) was incredibly dry and had no flavor, kind of ruining the rest of the experience. Aside from the food - there was live music which was entertaining and transported us to a different era. The waitress was reasonably attentive. The owner stopped by to chat with us for longer than he needed to - as if he needed to at all - and then cleared our plates for us. Very friendly guy. Overall, good experience. Just don’t get the cake!

Worst customer service. My wife and I went for our wedding anniversary and we were excited it was our first time at Prime Steak House. Employees made it horrible. First thing we ordered salad and it was not fresh. Manager said the “refrigerator was not working” why did you serve it at the first place? Would you eat it? Worst customer service I have ever had. They could’ve fixed it and they didn’t even apologize AT ALL. I couldn’t believe the waitress and the manager were ignorant and unprofessional. And when I was leaving by the exit the manager was like “the temperature is ##” He meant the refrigerator temperature is very low. Again no sorry, no apologies, nothing very rude. Will never go to Prime Steak. I would rather go to Long Horn is away cheaper and food and customer service phenomenal.

It was my fiancée birthday. It was our first time eating there and our last. The steak had a burnt taste to it, flavorless. I asked for A1 sauce to help. The inside of the steak wasn’t too bad though. We asked for regular mashed potatoes twice and got garlic twice. The waitress was nice enough to compensate for it. I’ve been to a few steak places by far Ruth Chris is the best! However, Outback is better than Chicago Prime steak but that’s my opinion. I expected better especially for the prices on menu!

Service was superb from the moment we walked in and were greeted by the maitre'd and owner. Very classy old world style and vibes. Our server was also fantastic. Food and wine were quite good as well. Overall, excellent meal in a classic Chicago steakhouse ambience. Not cheap but a good steakhouse usually isn’t.

My wife and I celebrated our 2 year anniversary here back in September and it was absolutely perfect! We both ordered New York Strips that were cooked perfectly. The wine was excellent, our waiter was very kind and even treated us to a desert. We certainly recommend coming here!

Amazing steak. Recommend the Kansas. The owner was very nice. The steak is halal (Creekstone) for those who care.