Serendipity 3

This place is a must stop! Especially if you're celebrating a birthday or just want an over-the-top fabulous dessert! Burger was cooked to order, medium rare perfection. It was massive, but not too messy, just right. That's an art form this establishment has mastered. The mac-n-cheese was great, but almost too much cheese - like there's even such a thing. Then the dessert... extraordinary! Frrrozen hot chocolate is to die for! Everything on the dessert menu sounded so awesome, it was hard to pick. But of course I had to try what this place was so famous for! Bring an appetite, you won't leave hungry.

You need a reservation unless you want to put down your name leave for an hour and come back! It's a small place and was packed when we went! The bacon Mac and cheese was amazing!!! My husband had the bacon BBQ burger and he enjoyed it!! You have to have the frozen hot chocolate which they are known for it was also amazing, but definitely can be shared it is large!! Quick friendly service as well!!

An absolute MUST visit for big kids and young kids alike. This place is fun, vibrant and adorable. I’d heard about the famous frozen hot chocolate, BUT the fries are also incredible. Definitely shareable. Place is not very big and it can get very busy. Still definitely worth the visit. Can’t wait to come back!

You and your kids will love this place! It’s a cute restaurant with a bunch of random decor that really adds a unique vibe. Upon entering, we were greeted and taken care of by very kind waiters throughout our dining experience. The food is definitely a bit pricier however, they are delicious. There’s a lot of hype over their desserts yet the food is just as great! The buffalo chicken sandwich and the frozen white chocolate is worth the try! Portion is also very large and filling so expect to take some left overs home. Everyone will have a great time here. From the food, to the service, all the way to the restaurant vibe, everything was a complete hit!

this place is a tourist trap and trap for parents! They have a $18.95 minimum spending per person. The food is overpriced and the quality of the food does not suffice the cost. Their popular frozen hot chocolate is 85% whipped cream for $18.95! The chicken and waffle was outrageously priced at $27 and the waffle tasted like cardboard. There were dirty chairs that hadn't been cleaned and one of my friend didn't see it and sat on colorful sticky cotton candy. The music was so loud we could barely hear each other. What a horrible experience and waste of our time and money!!

Grabbed a bite to eat after watching a show. My friend had the fries which were yummy, I had the Mac & cheese and a frozen hot chocolate. Everything we had was delicious and the service was very prompt & friendly! Such a unique and fun restaurant.

What can I say?! It's Serendipity! There is a reason why they take reservations only. I guess I can complain about the hotdog but honestly, they're food is top notch! Obviously the frozen hot chocolate is a must! I'm not from NYC but ever time we go there, this is a MUST!

The decorations are whimsical and the service is adequate. Hot Food was average but the frozen drinks bring the crowds. We had a 10:00 am reservation and still ended up having to wait outside for 10-15 mins past it while they called people inside off a list one at a time…. Pricey but so is the entire city so that’s par.