Zoo Grill

This place lacs food choices,the crew is incompetent, the food was stale, and they served soft drink/slurped but had no straws. There are better options in the zoo. Don’t settle for the closest one.

First of all the food was ok nothing special we meaning my family got cheese burgers and chicken sandwich n chicken tenders. The only thing good was the chicken tenders and the fries ? my son said his chicken sandwich was good. But my hamburger was nothing special it was ok. I got a red wine can which was $6.99 it was good but pricey for it size. Overall not worth the $80.00

They had a real bad worker working there, had some cold French frys and the girl refused to make fresh didn't know how to do refund. She just made the whole experience stupid and unnecessary. At the end of the day Nancy the manager was great and got everything right.

Very good Angus burger, thick and tender. I love the fries too, crispy, thick and just the right amount of seasoning.

The manager I think her name is Maria she’s a fair Hispanic speaking elder woman was very rude. It was our first time getting food from a restaurant inside the zoo we ordered a cheeseburger and chicken sandwich and one of the employees gave us a brown bag and we grabbed it how are we supposed to know it wasn’t our food and we saw that it wasn’t our food because it had a juice and we didn’t order a juice and she gave us terrible attitude saying “ then why did u grab it “ but how are we supposed to know It wasn’t our order. She made it the worse experience ever people like that shouldn’t become managers. One of the employees apologized for her. Instead of giving people attitude and if she doesn’t like her job then she should retire or get replaced. There’s no excuse for her rudeness.

It was swelteringly hot and the wait was long. The sole cashier had to work in that heat and couldn't keep up with the line. Meanwhile, the mediocre food sat cooling off on the trays of everyone in the sluggish line. Then, there was nowhere to sit except back outside (when I'd hoped for a little shade and maybe air conditioning inside). I would have been better off packing a healthy lunch from home snd finding a shady spot to sit.

The chicken tenders and fries ? was good.

Stroller friendly & wheelchair access ♿ Friendly staff and fast service. Great portion size of fries and burger ? Just exiting the Zoo Grill restaurant you walk up and there's restrooms located on your left side.